Subcontractors
Last updated: October 21, 2026
This page lists every company that processes patient health information for Dental Scribe: the audio, and the text made from it. Each has signed a HIPAA business associate agreement with Soulware Studio, and none uses the information to train AI. None keeps audio. Each keeps the text only as long as its agreement allows, as listed below. Dental Scribe sends the information to these companies directly from your office's computer, over an encrypted connection, not through Soulware's servers.
We update this page before a new company receives patient information. Our Business Associate Agreement, section 3.4, refers to this list, and so does our Privacy Policy.
Current subcontractors
- Anthropic (Anthropic, PBC): turns the text into chart entries; keeps it up to 30 days for safety checks, then deletes it
- OpenAI (OpenAI OpCo, LLC): turns speech into text and chart entries; keeps nothing
Everyone else
Our other service providers (cloud hosting, file storage, sign-in, email, and payments) don't receive patient health information. They are listed in our Privacy Policy.
Questions
Email privacy@soulware.studio.